Section 01

1. Overview

SIVV Pty Ltd, ABN 63 634 304 126 is the data controller responsible for your personal information collected through this website.

We only collect information that is necessary for the purposes set out in this policy. We do not sell your personal information to third parties.

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Section 02

2. Information we Collect

We may collect the following types of information when you interact with our website:

• Information you provide directly — such as your name, company, work email address, and phone number when you submit an enquiry or contact form.
• Usage data — including pages visited, time spent on pages, referring URLs, browser type, device type, and IP address, collected automatically when you visit the website.
• Cookie data — information collected via cookies and similar tracking technologies. See Section 5 for details.

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Section 03

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and arrange conversations with our team.
• To improve and optimise the performance and content of our website.
• To send you relevant communications about SIVV, where you have indicated interest or given consent.
• To comply with our legal and regulatory obligations.
• To protect the security and integrity of our website and systems.

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

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Section 04

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:

• Service providers — third-party vendors who assist us in operating our website and conducting our business (such as CRM, analytics, and email platforms), subject to confidentiality obligations.
• Legal requirements — where we are required to disclose information by law, regulation, or legal process.
• Business transfers — in connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of that transaction.

Any third parties with whom we share your data are required to handle it in accordance with applicable privacy laws and our data processing requirements.

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Section 05

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and collect usage data. Cookies are small text files placed on your device when you visit a website.

• ‍Essential cookies — necessary for the website to function and cannot be disabled.
• Analytics cookies — help us understand how visitors interact with the website so we can improve it.

You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of the website.

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Section 06

6. Data Retention

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorised use or disclosure, and whether we can achieve the purpose through other means.

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Section 07

7. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include [e.g. encryption in transit, access controls, secure hosting].

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

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Section 08

8. Your Rights

Depending on your location, you may have certain rights in relation to your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict the processing of your information in certain circumstances.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant data protection authority.

To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 5 business days.

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Section 09

9. International Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that differ from those in your country.

Where we transfer personal information outside of your jurisdiction, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

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Section 10

10. Children's Privacy

Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will take steps to delete it promptly.

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11. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will update the "Last updated" date at the top of this page when we do so.

We encourage you to review this policy periodically. Where changes are material, we will make reasonable efforts to notify you.

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12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

• Email: privacy@sivv.net
• Address: Level 7, 333 Collins Street, Melbourne, VIC 3000, Australia

If you are not satisfied with our response, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. In Australia, this is the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.